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Terms of Use

LAST REVISED: 14 OCTOBER 2017

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE.

These Terms of Use ("Terms") apply to your access to, and use of, the websites of ICLAIRON Private Limited and its subsidiaries and affiliated companies (ICLAIRON," "we" or "us"), including www.iclairon.com (collectively, the "Site"). Additionally, these Terms do not alter the terms or conditions of any other agreement you may have with ICLAIRON for products, services or otherwise.

ICLAIRON reserves the right to change or modify the terms and conditions contained in these Terms or any policy or guideline of the Site, at any time and in its sole discretion. We will provide notice of these changes by posting the revised Terms to the Site and changing the "Last Revised" date at the top of the Terms, or by providing other means of notice as ICLAIRON will determine each time in its sole discretion. Using a particular form of notice in some instances does not obligate us to use the same form in other instances. Any changes or modifications will be effective immediately upon posting the revisions to the Site, and will apply to your subsequent use of the Site. You waive any right you may have to receive specific notice of such changes or modifications. Your continued use of this Site will confirm your acceptance of such changes or modifications; therefore, you should review the Terms and applicable policies whenever you use the Site to understand the terms that apply to such use. The most current version of the Terms can be reviewed by clicking on the "Terms" hypertext link located at the bottom of our web pages. If you do not agree to the Terms in effect when you access or use the Site, you must stop using the Site.

1. ELIGIBILITY

By accessing or using the Site, you represent and warrant that you have not previously been suspended or removed from the Site. You represent and warrant that you are not: (a) identified as a "Specially Designated National" or "Politically Exposed Person", or (b) placed on any international Sanction List. You further represent and warrant that you will not use the Site if the laws of your country prohibit you from doing so in accordance with these Terms.

2. SERVICE OFFERED

ICLAIRON provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). Upon placing an order, ICLAIRON shall provide the credentials verification service including Exporter/Importer background, Site coordinate, registration status and history, or assist your during you visit to India and be entitled to its payment for the Services

3. PRICING

Fees for our services are listed on the website. You can view your bill online after confirmation of your order. Your final bill will be mailed to your e-mail ID upon completion of Service. Any such fees are non-refundable. By purchasing our services, you agree to pay with a valid credit card/banking Account or mobile money wallet and certify that you are an authorized user of the credit card/Banking Account. You are responsible, and must pay for, all purchases of the services made by individuals using your account. If you suspect that unauthorized use of your account is occurring, you must notify us immediately

4. COMMUNICATION

You will be required to enter a valid phone number and e-mail while placing an order on the Website. By registering your phone number an e-mail with us, You consent to be contacted by us via phone calls and/or e-mail, in case of any update or communication relating to your order. We will not use your personal information to initiate any promotional phone calls or e-mail.

5. PRESENTATION

If you are a company, or an authorized representative of a company, you represent that you have the right to disclose and provide with your customer/lead/client's information and hereby agree to indemnify and hold ICLAIRON harmless for any disclosure by you of such customer/lead/client's information. If you are an individual asking for the verification of your customer/lead/client then you represent that you have the right to disclose and provide with such information and hereby agree to indemnify and hold ICLAIRON harmless for any disclosure by you of such information. ICLAIRON is not obligated to seek consent of any customer/lead/client whose information is provided to ICLAIRON. You warrant that you will not share the report provided by ICLAIRON with any other company/person, through any medium, to the detriment of the interest of ICLAIRON or any person including the verified.

6. PRIVACY POLICY

Please refer to our Privacy Policy for information about how ICLAIRON collects, uses and discloses information about its users.

7. CANCELLATIION AND REFUND POLICY

In the event we cannot perform a check then refund would be done on the proportionate basis, without deducting any processing charges. If you wish to cancel a verification request then refund for the same can be processed only if order is cancelled within 24 hrs of placing the order. After that cancellation can only be done if the service check has not been initiated. If you are not satisfied with our services, you can demand refund within 7 days of getting the report along with details about reason for your dissatisfaction, discretion of acceptance for refund vests with ICLAIRON. In case of genuine complaints, we would try to resolve the complaint & if after that you are still not satisfied, we will refund the amount. All refunds on account of cancellations and dissatisfaction would be subject to 10% deductions towards process charges. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

8. DELIVERY POLICY

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk info@iclairon.com. Reports would be delivered by the 7th working day of the payment being credited to our account, provided all the information & documents required for particular service are provided. Our attempt will be to furnish the report in the shortest time. If we are not able to provide reports within the specified time period, we will refund the money paid by the customer as per the Cancellation & Refund Policy. All reports would be sent by email only, if you require physical copies the same would be charged additionally as per our standard rates.

9. DATA AND RECORDS RETENTION AND USAGE

All records will be available till 180 days only from the date of completion of Service. Sharing of our report with others should not be done and we are not liable for any losses due to that Report usage.

10. COPYRIGHT AND LIMITED LICENSE

Unless otherwise indicated on the Site, the Site and all content and other materials on the Site, including, without limitation, the MFS logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, "ICLAIRON Materials") are the proprietary property of ICLAIRON or its licensors or users and are protected by Indian and international copyright laws. You are granted a limited, non-sublicensable license to access and use the Site and ICLAIRON Materials; subject to these Terms. Except as expressly permitted on the Site, in these Terms or otherwise in writing by ICLAIRON, such license does not include: (a) any resale or commercial use of the Site or the ICLAIRON Materials; (b) the distribution, public performance or public display of any ICLAIRON Materials; (c) modifying or otherwise making any derivative uses of the Site and the ICLAIRON Materials, or any portion thereof; (d) use of any data mining, robots or similar data gathering or extraction methods; (e) downloading (other than the page caching) of any portion of the Site, the ICLAIRON Materials or any information contained therein; or (f) any use of the Site or the ICLAIRON Materials other than for its intended purpose. Any use of the Site or the ICLAIRON Materials other than as specifically authorized herein, without the prior written permission of ICLAIRON, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms will be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time.

11. TRADEMARKS

"ICLAIRON", "ICLAIRON.COM", the ICLAIRON logos and any other ICLAIRON product or service name, logo or slogan contained in the Site are trademarks or service marks of ICLAIRON (the "ICLAIRON Marks") and may not be copied, imitated or used, in whole or in part, except as expressly permitted in these Terms or on the Site or with the prior written permission of ICLAIRON. You may not use any metatags or any other "hidden text" utilizing any ICLAIRON Marks without our prior written permission. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of ICLAIRON and is part of the ICLAIRON Marks and may not be copied, imitated or used, in whole or in part, without our prior written permission except as expressly permitted herein or on the Site. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Site are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the written permission of the applicable trademark holder. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.

12. HYPERLINKS

You are granted a limited, non-exclusive right to create a text hyperlink to the Site, provided such link does not portray ICLAIRON or any of our Site in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use any ICLAIRON Marks or other proprietary graphic of ICLAIRON to link to the Site without the express written permission of ICLAIRON. Further, you may not use, frame or utilize framing techniques to enclose any ICLAIRON trademark, logo or other proprietary information, including the images found on the Site, the content of any text or the layout/design of any page or form contained on a page of the Site without ICLAIRON's express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or other proprietary right of ICLAIRON or any third party.

13. FEEDBACKS

You acknowledge and agree that any materials, including but not limited to questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding ICLAIRON or the Site (collectively, "Feedback") that are provided by you, whether by email, posting to the Site or otherwise, are non-confidential and will become the sole property of ICLAIRON. ICLAIRON will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

14. DISCLAIMER OF WARRANTIES

ICLAIRON PROVIDES NO GUARANTEE AS TO THE PERFORMANCE OR THE UNINTERRUPTED AVAILABILITY OF THE SITE OR THE ICLAIRON MATERIALS. THE SITE AND ICLAIRON MATERIALS ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ICLAIRON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE SITE AND THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN. ICLAIRON DOES NOT REPRESENT OR WARRANT THAT ICLAIRON MATERIALS OR THE SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. WHILE ICLAIRON ATTEMPTS TO MAKE YOUR ACCESS AND USE OF THE SITE SAFE, ICLAIRON CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD.

ICLAIRON reserves the right to change any and all content contained in the Site at any time without notice. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by ICLAIRON.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.

15. LIMITATION OF LIABILITY

IN NO EVENT WILL ICLAIRON, ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE SITE, THE ICLAIRON MATERIALS OR THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM ICLAIRON, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO ICLAIRON RECORDS, PROGRAMS OR SITE. IN NO EVENT WILL THE AGGREGATE LIABILITY OF ICLAIRON, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO ICLAIRON FOR ACCESS TO OR USE OF THE SITE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU

16. MODIFICATION OF THE SITE

ICLAIRON reserves the right to modify or discontinue, temporarily or permanently, the Site or any features or portions thereof without prior notice. You agree that ICLAIRON will not be liable for any modification, suspension or discontinuance of the Site or any part thereof.

17. APPLICABLE LAW AND VENUE

This site is created and controlled by ICLAIRON. The laws of India shall apply and courts in Chennai shall have jurisdiction in respect of all the terms, conditions and disclaimers. ICLAIRON reserves the right to make changes to the website/service and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of ICLAIRON

18. DISPUTES

PLEASE READ THE FOLLOWING PARAGRAPH CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE DISPUTES WITH ICLAIRON AND IT LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

You and ICLAIRON agree to arbitrate any dispute arising from these Terms or relating to the Site, except that you and ICLAIRON are not required to arbitrate any dispute in which either party seeks equitable or other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. ARBITRATION PREVENTS YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL. You and ICLAIRON agree that you will notify each other of any dispute within thirty (30) days of when it arises, that you will attempt informal resolution prior to any demand for arbitration, that any arbitration will occur in India and that arbitration will be conducted confidentially by a single arbitrator in accordance with Indian arbitration rules. You and ICLAIRON also agree that Indian courts have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration. In any arbitration, the parties will not seek discovery from each other, and the arbitrator shall not allow parties to engage in discovery; rather, each party shall disclose the evidence supporting their positions at some mutually agreeable time and date prior to the final hearing. Other than class procedures and remedies discussed below, the arbitrator has the authority to grant any remedy that would otherwise be available in court. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by these Terms. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person, if ICLAIRON is a party to the proceeding. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then that language shall be deemed to have been dropped from the Terms and the remaining obligations relating to arbitration shall continue in full force and effect.

19. TERMINATION AND SUPENSION

Notwithstanding any of these Terms, ICLAIRON reserves the right, without notice and in its sole discretion, to terminate or suspend your right to use the Site, and to block or prevent your future access to, and use of, the Site.

20. SEVERABILITY

If any provision of these Terms is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

QUESTIONS AND CONTACT INFORMATION

Questions or comments about the Site or these Terms may be directed to ICLAIRON by emailing to info@iclairon.com